How to Setup
Settings
Register on marketplace
To create a cyberphinix account and gain access to the marketplace, please visit https://auth.cyberphinix.de/register.
Please fill out the specified fields and ensure that you choose an appropriate password that adheres to the following guidelines:
- It must be at least 12 characters long.
- It must contain at least one lowercase letter.
- It must contain at least one uppercase letter.
- It must contain at least one special character.
- It must contain at least one number.
Choose your role
After your initial login, you’ll be prompted to select your role. If you’re a service provider, please choose vendor. Otherwise, select an appropriate role e.g. customer.
Selecting the appropriate role is crucial, as it determines the functionalities available to you. For instance, only service providers can create services, while customers cannot.
Set up your company profile
Now it’s time to establish your company profile. Please visit https://marketplace.cyberphinix.de/profile-settings and complete as many fields as possible.
The profile settings are divided into two sections. The first section contains contact person information, while the second section holds company details. Required fields are indicated with an asterisk.
Contact Person
Enhance credibility with potential customers by uploading a photo of your company’s contact person. This image will accompany the provided first and last name on your profile. Note that the email address in the contact information section is for customer correspondence, not your login email address.
Additionally, please indicate your language proficiency so that potential customers know which languages they can communicate with you in.
Company
Upload your logo to enhance brand recognition.
Important: Ensure you provide a website as it’s a prerequisite for being listed in the provider directory. Without it, your company won’t appear there.
If your company holds certifications such as ISO27001, ISO/SAE 21434, OSCP, eWPT, etc., please provide this information in the certificates field. This allows other companies to consider them in their selection process. Some customers may only order from service providers whose employees hold specific certifications like OSCP.
Provide comprehensive information about your company. If you don’t share it, how will others know and build trust?
We recommend providing your address so that customers know your location. Some customers may specifically seek providers nearby.
Change account language
If you wish to change the language of your account, it’s simple to do so. Navigate to “Settings” in the menu bar on the left-hand side. You will then be redirected to https://id.cyberphinix.de. From there, select “Language” in the new menu, choose your preferred language, and save your selection. Currently, you can choose between German and English. If other languages are needed, please make a request.
Change your account E-Mail
To change your login email address, follow these steps: Navigate to the menu on the left-hand side and select “Settings.” You’ll then be directed to https://id.cyberphinix.de. From there, choose “E-Mail” in the new menu, update your email address, and save your changes.
After a brief period, you’ll receive a verification email at your new email address. Your login email will only be changed once you open the verification link in this email. From then on, you’ll need to log in using your new email address.
Change your password
To change your password, follow these steps: Navigate to the menu on the left-hand side and select “Settings.” You’ll then be directed to https://id.cyberphinix.de. From there, choose “Password” in the new menu, update your password, and save your changes. Now your next login will require the new password.
Delete your account
To delete your account, follow these steps: Navigate to the menu on the left-hand side and select “Settings.” You’ll then be directed to https://id.cyberphinix.de. From there, choose “Account” in the new menu, and click on “Delete.”
You will receive an email confirming that the deletion of your account has been initiated. From that moment, you will have 14 days to reactivate your account by simply logging in again.
