Getting started


Register on marketplace

To create a cyberphinix account and gain access to the marketplace, please visit

Please fill out the specified fields and ensure that you choose an appropriate password that adheres to the following guidelines:

  • It must be at least 12 characters long.
  • It must contain at least one lowercase letter.
  • It must contain at least one uppercase letter.
  • It must contain at least one special character.
  • It must contain at least one number.
Screenshot of registration

Choose your role

After your initial login, you’ll be prompted to select your role. If you’re a service provider, please choose vendor. Otherwise, select customer.

Selecting the appropriate role is crucial, as it determines the functionalities available to you. For instance, only service providers can create services, while customers cannot.

Set up your company profile

Now it’s time to establish your company profile. Please visit and complete as many fields as possible.

The profile settings are divided into two sections. The first section contains contact person information, while the second section holds company details. Required fields are indicated with an asterisk.

Contact Person

Enhance credibility with potential customers by uploading a photo of your company’s contact person. This image will accompany the provided first and last name on your profile. Note that the email address in the contact information section is for customer correspondence, not your login email address.

Additionally, please indicate your language proficiency so that potential customers know which languages they can communicate with you in.


Upload your logo to enhance brand recognition.

Important: Ensure you provide a website as it’s a prerequisite for being listed in the provider directory. Without it, your company won’t appear there.

If your company holds certifications such as ISO27001, ISO/SAE 21434, OSCP, eWPT, etc., please provide this information in the certificates field. This allows other companies to consider them in their selection process. Some customers may only order from service providers whose employees hold specific certifications like OSCP.

Provide comprehensive information about your company. If you don’t share it, how will others know and build trust?

We recommend providing your address so that customers know your location. Some customers may specifically seek providers nearby.

Change account language

If you wish to change the language of your account, it’s simple to do so. Navigate to “Settings” in the menu bar on the left-hand side. You will then be redirected to From there, select “Language” in the new menu, choose your preferred language, and save your selection. Currently, you can choose between German and English. If other languages are needed, please make a request.

Language Settings

Change your account E-Mail

To change your login email address, follow these steps: Navigate to the menu on the left-hand side and select “Settings.” You’ll then be directed to From there, choose “E-Mail” in the new menu, update your email address, and save your changes.

After a brief period, you’ll receive a verification email at your new email address. Your login email will only be changed once you open the verification link in this email. From then on, you’ll need to log in using your new email address.

Change your password

To change your password, follow these steps: Navigate to the menu on the left-hand side and select “Settings.” You’ll then be directed to From there, choose “Password” in the new menu, update your password, and save your changes. Now your next login will require the new password.

Delete your account

To delete your account, follow these steps: Navigate to the menu on the left-hand side and select “Settings.” You’ll then be directed to From there, choose “Account” in the new menu, and click on “Delete.”

You will receive an email confirming that the deletion of your account has been initiated. From that moment, you will have 14 days to reactivate your account by simply logging in again.

Account delete in settings


Create a service

To create a service, navigate to “Management,” then click on “My Services” and select “Create a New Service.”

Fill out all fields thoroughly, ensuring you explain your service as comprehensively as possible. Your goal is to persuade potential customers to order your service. Insufficient information may deter customers from choosing your service.

Once all fields are completed, click “Save” at the bottom. Your service is now created, but please note that it is not yet publicly visible at this point.

Important: Required fields are marked with an asterisk.

Publish a service

Once you’ve created a service, it will appear in your services list under “My Services.” To make the service visible to the public, toggle the button on the right-hand side. If the button is not colored, it indicates that the service is not yet published. After clicking the publish button, a confirmation prompt will appear. Ensure that your service is ready for publication. If it is, click the check button to confirm. Now it is visible to all users.

Edit a service

To edit an existing service, select the button with the pen icon. This action will display the form previously encountered during service creation, containing all the filled information of the service. Proceed to make the necessary edits to your service and then click “Save” at the bottom. Any changes made will be immediately visible to users if the service is already published.

Delete a service

To delete a service, simply click on the trash icon located in “My Services”. This action will prompt a confirmation dialogue to appear, where you must confirm your decision to delete the service. Please note that the deletion is irreversible.


Create a vacancy

To create a vacancy, navigate to “My Vacancies” under “Management” and select “Create a New Vacancy.” Proceed to fill out all required fields, indicated by an asterisk. Finally, save the vacancy to complete the creation process.

Publish a vacancy

As described previously for services, a vacancy must also be published to be visible to all users publicly. Simply click on the toggle button and confirm the publication.

Edit a vacancy

The process for editing a vacancy is identical to that of services. Click on the button with the pen icon to access the vacancy form, which will be pre-filled with the vacancy’s data. You can then make your changes and save them accordingly. Changes will be immediately reflected for already published vacancies.

Delete a vacancy

Currently, vacancies do not expire automatically. You must explicitly ensure that a vacancy is deleted. To do so, press the trash bin icon under “My Vacancies” and confirm the deletion. The vacancy will then be permanently removed from your list of vacancies.

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